Privacy Policy

Carson Concrete ("we," "our," or "us") operates the website at concretecontractorcarson.com. This Privacy Policy explains what information we collect when you visit our site, how we use it, and what rights you have regarding your data. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information You Provide

When you fill out a contact form or request an estimate on our website, we collect the information you enter - typically your name, phone number, email address, and details about your project. We use this information solely to respond to your inquiry and schedule your estimate.

Information Collected Automatically

Like most websites, ours uses analytics tools that automatically collect certain data when you visit. This includes your IP address, browser type, device type, pages visited, time spent on the site, and how you arrived at our site. This data is collected in aggregate and is used to understand how visitors use our website so we can improve it. We do not use this data to identify individual visitors.

2. Cookies

Our website uses cookies - small text files stored on your device - to support analytics and remember certain preferences. Most browsers accept cookies by default, but you can configure your browser to refuse cookies or alert you when a cookie is being set. Note that some parts of the site may not function correctly if cookies are disabled.

Third-party services we use (such as our analytics provider and contact form provider) may also set their own cookies. We do not control those cookies. Please review the privacy policies of those services for more information.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and contact form submissions
• Schedule and coordinate concrete projects and consultations
• Communicate with you about your project before, during, and after the work
• Improve our website based on how visitors navigate and use it
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We use Tally to process contact form submissions. Tally receives the information you enter in our forms. Their privacy policy governs how they handle that data.
• Analytics providers: We use web analytics tools to collect aggregate usage data. Those providers govern how that data is processed.
• Legal requirements: We may disclose your information if required by law, court order, or other governmental authority.

5. Data Retention

We retain contact form submissions and project inquiry data for as long as is reasonably necessary to manage our business relationship with you - typically for the duration of any project and for a reasonable period afterward for record-keeping purposes. Analytics data is retained according to the default retention settings of the analytics provider. If you would like your data removed, contact us using the information in Section 8.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal data. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to request deletion of that information, and the right to opt out of the sale of personal information (we do not sell personal information).

Regardless of your location, you may contact us at any time to request access to, correction of, or deletion of personal information we hold about you.

7. Security

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, or misuse. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after a policy update constitutes your acceptance of the updated terms.